TERMS OF SERVICE


1. Margin:

Presently, we offer 25% on MRP to our Retail Partners.


2. Transport / Delivery Charges:

We will bear the delivery charges from our Master Warehouse (Head Office) in Mumbai till

your Master warehouse / outlet.


3. Order process, Logistics & timelines:

From the date of placement of your order, we will ensure the order is processed within 3-5

working days and shipped out to you at the earliest.

We will assign a Single Point of Contact (SPOC) from our team with whom you can connect

with for all queries regarding your order.


4. Returns / Expired Products Policy:

Every product has a certain Shelf life. Most of our products have a shelf life of 9-12 months

and all our products have a minimum shelf life of 6 months.

We will make sure that the products we supply from Head Office have maximum shelf life

(>80%).

We will request you to keep us updated in case any product is nearing its expiry.

We would require a monthly update from your end and based on the same, we will offer

certain promotions to clear the same.


In case any of our products reach their final month of expiry and remain unsold, we will

either request you to send us back the same or dispose at your end.

RTV Cost will be borne by us, if we have received timely updates from your end.

If not, we will share the cost of RTV.